Frequently Asked Questions

Below are a list of frequently asked questions. If you don’t see your question here, please feel free to contact us and we will be very happy to assist you.

General Questions

How do I know if solar is right for my home?

Solar has the ability to create energy independence, however, not every home or building is well suited for solar. This is why we recommend conducting a solar savings review to show you how you may benefit and what could be the best solution for your home. As long as you can get most of your power from solar and it is costing you less then it’s really a no-brainer.

How does net metering work?

Net metering is a unique function of your utility company, where you can receive credit for the electricity your solar energy system produces. The energy produced subtracts from the total amount you’d have to pay the utility company. During the day, your system will generally produce more energy than your home is using and the excess energy is stored in the grid, causing your electricity meter to run backwards. This acts as a “piggy bank” for you to pull from when your home uses electricity consumed at night or when your home’s use exceeds the system’s output. The phrase “getting paid to produce” refers to the credits you receive from net metering for the excess generation that you can use in the future.

What information should I have available when requesting a solar savings review?

We take satisfaction in the service we provide by providing you with the most current and competitive options for solar and connected home technology on the market. To make your review most effective it is best if you are prepared with:

  • Your goals and requirements
  • Last 12 months’ electric bills or usage history
  • Your roof condition
  • How long you’ve lived in the home

What is the process for going solar?

  • Our advisor will visit with you to determine your goals, assess the eligibility of your home, and complete a solar savings review that is specifically designed for your home.
  • Our advisor will show you how the process and incentives work and help you complete the documents and applications for accessing one of our $0 down solar packages.
  • Once applications and approvals come back, the our Team will take care of all permitting and engineering required to receive approval for install.
  • Our highly trained install teams will arrive on a scheduled date of your choosing to complete the install process, which usually takes half a day.
  • We will coordinate final inspections and permissions to operate with the municipality and utility company so that you can start your solar journey.

How long will the whole process take?

We have local installers that make our timeline fast and efficient. The exact timeline will vary depending on where your home is located. Please call your local representative for more information on the your location.

What happens if the power goes out?

If the power goes out in your area, systems tied to the grid go out as well. It’s not safe to send power into the grid when workers are attempting to fix a power outage problem. Adding a home battery can give you a limited amount of power to specific items within your home.

Can I store the excess energy I produce?

We are very focused on the use of emerging technologies, to simplify and enhance your home energy experience. With batteries becoming economical in more markets in the future, we would love to talk more with you in regards to which battery option is best for you!

Tax Credit & Incentives

How do I claim the Federal Tax Credit?

The Federal Solar Tax Credit, also known as the investment tax credit (ITC) encourages the use of renewable energy by currently providing a thirty percent (26%) tax credit of the total value of the solar you own. A tax credit is a dollar-for-dollar reduction in the amount of income tax you would otherwise owe. While most customers who qualify for solar ownership have a large enough tax burden to take advantage of the full tax credit, consult your tax advisor for advice on your specific situation.

Solar Home Sales

What happens if I want to sell my home?

Solar makes this easy because most homeowners will live in a home for 14-25 years, however do want to save on their costs and build value while they are in the home. According to studies done by Berkeley Labs and NYU, homes with solar sell 20% faster because new homeowners are looking to save. If or when you move, the transfer of your solar power system’s agreement to the new owners is a simple phone call.

How will having solar affect the sale of your home?

What should I know about selling a home with solar panels?